Serious port congestion and delays caused by bad weather and typhoons in southern China -15 SEP 2026
Your Privacy Matters to Us
We can issue bills of lading / air waybills showing the agent as Shipper instead of the actual factory, helping protect the privacy of both the manufacturer and the final consignee.
Agent as Shipper on Documents
Where appropriate, we can issue the bill of lading or air waybill showing your company (the agent) as the Shipper, instead of displaying the actual factory name.
This helps:
Protect the identity of the real factory
Avoid unnecessary disclosure of the final consignee details where not required
Maintain the commercial confidentiality between you and your clients
Our Approach
We handle documentation carefully so that sensitive information is only shared with parties who genuinely need it for transportation and customs clearance. Your role as the agent can be properly reflected on the shipping documents when this arrangement is suitable for the shipment.
If you require this type of documentation support, please let us know when requesting a quote and we will advise on the best way to arrange it.
Direct Factory Contact
We work directly with factories in Mainland China. This means we do not pass your information through unnecessary intermediaries or multiple layers of subcontractors.
What We Keep Confidential
Factory details and contact information
Shipper and consignee information
Cargo details and commercial data
All related shipping documents and instructions
From the moment we contact the factory to the final delivery to the consignee, your information remains protected and is only used for the purpose of handling your shipment.
CITYCARGO (H.K) LIMITED
Unit 511A, Block A, Hung Hom Comm. Ctr., 37-39 Ma Tau Wai Road, Kowloon, Hong Kong